Today's visit was Hiranuma Kogyo Co., Ltd. located in Hishie, Higashiosaka City. We process round and long products, mainly mechanical parts. He is also involved in many development projects as a primary subcontractor of a major machine manufacturer. -What kind of consultation do you often receive from customers? Hiranuma: "We interact with the technical department of the manufacturer and the procurement staff, but in response to the consultation," Can you make it faster or cheaper? " We often make suggestions for improvement while explaining the process, for example, even if you are instructed that you want to work on A, a tool that is suitable for A, and a tool that is suitable for B for processing B, The machine has a fixed number of blades, so if you use too many blades, the man-hours will increase, so if you change this, you will be able to machine in one shot, but you can change it here And consulting on how to respond quickly and cheaply to the customer's desire. There are many things that only the us who actually operate and process the machine can understand, so please ask the manufacturer It is important to talk while providing such information. "I see ... It is said that the specifications are often presented by customers in principle, but it is a proposal that can be made only after reading it and understanding the customer's intentions and priorities exactly. Hiranuma-san said, "I don't think so much. ], But I feel like I spend a lot of time talking face-to-face with customers. This was my third visit, but I saw many times talking with customers around products and drawings at the entrance. What impresses me is the state of Hiranuma who runs every time a customer comes. It may be a little, but it's nice from the customer's point of view. Hiranuma Kogyosho performs not only processing but also heat treatment and polishing, and delivers finished products. Because we understand the entire process from the state of the material to its completion, there are many customers who have a wide range of consultations and say, "If you are in trouble, let Mr. Hiranuma see it for the time being." In the previous article, we also talked about "proposed" metalworkers and Hiranuma. In the next article, I would like to delve deeper into the story of why it is a proposal! Hiranuma-san, thank you again!